About Us
Dependable. Fast. Nationwide.
At CAIG Transport, we’re committed to providing fast, secure, and dependable courier services throughout the UK. We know that time-critical deliveries – whether urgent documents, parcels, or specialized equipment – require more than just speed. They demand accuracy, care, and a team that’s ready to act.
With a fleet of over 10,000 vehicles, we’re equipped to collect within 30 to 60 minutes and deliver with precision. Our intelligent tracking and routing systems ensure every delivery arrives on time while minimizing environmental impact. From IT components and medical supplies to exhibition materials and emergency logistics, we’ve built our reputation on getting it right the first time – and every time.
We operate 24/7, because your schedule doesn’t stop and neither do we. Whether it’s a one-off delivery or ongoing logistics support, CAIG Transport is here to help you move with confidence.
Partner with us and discover what worry-free delivery really looks like.
OUR VISION
At CAIG Transport, we see delivery as more than logistics – it’s about creating a smooth, dependable experience from start to finish. Our vision is to set the standard for speed, trust, and customer care in every mile we cover.
OUR MISSION
At CAIG Transport, our mission is to provide fast, dependable courier solutions that simplify logistics for businesses and individuals alike. We ensure every delivery is handled with care.
OUR VALUES
RELIABILITY
FORWARD THINKING
COMMITMENT
TEAM SPIRIT
PURSUIT OF QUALITY
OWNERSHIP
COMMON QUESTIONS & QUICK ANSWERS
Have questions about how CAIG Transport works? You’re in the right place. Below, you’ll find answers to the most common inquiries about our courier services, delivery options, packaging guidelines, insurance coverage, and more. If you need additional help, our team is available 24/7 to assist you.
For most UK destinations, yes – we typically guarantee same-day delivery. However, certain areas such as Northern Ireland, the Isle of Man, and remote regions of Scotland may face delays due to ferry schedules or adverse weather. For international deliveries (including Europe and the U.S.), timelines vary – contact us for specifics.
If unexpected issues like traffic or weather arise, we’ll notify you immediately and keep you updated on the revised delivery time. Our team works quickly to resolve any delays and ensure your package reaches its destination as soon as possible.
You’ll receive real-time updates via email or SMS throughout the delivery process. Once your package is delivered, we’ll confirm it and provide proof of delivery when requested – giving you complete peace of mind.
It depends on your service type. For urgent or sensitive deliveries, we offer dedicated vehicles to ensure direct, uninterrupted service. Our versatile fleet – from bikes to articulated lorries – allows us to match the right vehicle to your needs.
Visit our Fleet Page for full details on vehicle types, dimensions, and load capacities. Whether it’s a small envelope or a large pallet, we’ll help you find the perfect fit for your shipment.
We handle most goods, including fragile, oversized, or unusual items. However, we cannot transport prohibited materials such as live animals, radioactive substances, human organs, or blood. High-value items may require additional insurance – we’re happy to advise.
Yes, we recommend securely packaging all items, especially those with sharp edges or delicate components. Proper cushioning reduces the risk of damage and ensures your item arrives safely.
Yes – all goods are covered up to £10,000 as standard. Need more coverage? We offer customizable insurance options based on your cargo’s value.
