At CAIG Transport, we take pride in conducting our business with integrity, accountability, and professionalism. This Code of Conduct outlines the standards and expectations that guide the behaviour of all our team members, partners, and representatives.
Our goal is to create a workplace and service environment rooted in respect, trust, and responsibility—ensuring that our operations not only meet but exceed ethical and legal standards across the courier and transport industry.
Guiding Principles
Ethical Business Practice
We are committed to fairness and honesty in every aspect of our work. From dealing with clients and suppliers to managing internal operations, we insist on transparency, fair competition, and ethical decision-making. Any form of bribery, corruption, or unethical advantage is strictly prohibited.
Legal Compliance
CAIG Transport complies with all applicable laws and regulations, including those related to employment, transport safety, data protection, environmental sustainability, and international business conduct. Our operations are regularly reviewed to ensure alignment with the latest legal requirements.
Respect and Inclusion
We value every individual, regardless of role or background. We are committed to maintaining a culture where everyone is treated with dignity and respect. Discrimination, harassment, and bullying are not tolerated in any form.
Commitment to Safety and Environment
Health, safety, and environmental care are central to how we operate. We actively work to reduce our environmental footprint and promote safe working conditions. Whether on the road, in the office, or on client sites, safety and sustainability guide our actions.
Data Protection and Confidentiality
We respect the confidentiality of our customers, employees, and business partners. Personal data is handled with care and protected by secure systems, in accordance with the UK GDPR and other data protection regulations.
Use of Company Resources
We safeguard company assets, including vehicles, equipment, technology, and information. These resources must be used responsibly and only for legitimate business purposes. Misuse of company property or confidential data is grounds for disciplinary action.
Working Together
Professional Conduct
We expect all employees, drivers, contractors, and service partners to behave professionally, courteously, and ethically at all times. Representing CAIG Transport means upholding our values and demonstrating reliability, punctuality, and respect in every interaction.
Reporting Concernsparency:
If anyone becomes aware of conduct that violates this Code, we encourage prompt and confidential reporting to a supervisor or the designated compliance officer. CAIG Transport will address concerns fairly and without retaliation.
Our Shared Responsibility
This Code of Conduct is more than a policy—it’s a reflection of who we are and how we operate. It empowers us to build a culture of integrity and to deliver our services with pride, consistency, and care.
Together, we uphold these values to ensure CAIG Transport continues to be a company our customers trust and our employees are proud to represent.
