This Privacy Policy applies to your use of this Website and governs the collection, storage, and handling of your personal information by CAIG Transport Services, the owner and operator of the Website. CAIG Transport is committed to safeguarding your privacy and handling your personal data responsibly. This policy outlines how we collect, use, and protect any information you provide or that we gather during your interaction with the Website.
- Definitions and Interpretation: In this Privacy Policy, the following definitions are used:
Data | Collectively, all information that you submit to CAIG Transport via the Website. This definition incorporates, where applicable, the definitions provided in applicable Data Protection Laws. |
Cookies | A small text file placed on your device by the Website when you visit certain parts of the Website and/or when you use certain features. Details of the cookies used are outlined in the Cookies clause below. |
Data Protection Laws | Any applicable legislation relating to the processing of personal data, including but not limited to the UK General Data Protection Regulation (GDPR) and any relevant national laws, regulations, and secondary legislation. |
GDPR | The UK General Data Protection Regulation. |
CAIG Transport, | CAIG Transport, located at Unit 1D Building 13, Thames Industrial Park, Princess Margaret Rd, East Tilbury, Tilbury, England, RM18 8RH. |
UK and EU Cookie Law | The Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended by the 2011 and 2018 Amendment Regulations. |
User or you | Any third party that accesses the Website and is not: |
Website | The website is currently located at https://caigtransport.co.uk, including any sub-domains, unless expressly excluded by their own terms and conditions. |
2. Interpretation: In this Privacy Policy, unless the context requires a different interpretation:
- The singular includes the plural and vice versa.
- References to sub-clauses, clauses, schedules, or appendices are to those of this Privacy Policy.
- A reference to a person includes firms, companies, government entities, trusts, and partnerships.
- “Including” is understood to mean “including without limitation.”
- Reference to any statutory provision includes any modification or amendment.
- The headings and subheadings do not form part of this Privacy Policy.
- Scope of the Privacy Policy: This Privacy Policy applies only to the actions of CAIG Transport Services and Users with respect to this Website. It does not extend to any websites accessible from this Website including, but not limited to, links to social media platforms.
For the purposes of the applicable Data Protection Laws, CAIG Transport Services is the “data controller”, determining the purposes for which, and the manner in which, your Data is processed.
- Data Collected: We may collect the following data, including personal data:
- Name
- Date of birth
- Gender
- Job title
- Profession
- Contact information (email addresses, telephone numbers)
- IP address (automatically collected)
- Web browser type and version (automatically collected)
- How We Collect Data: We collect Data in the following ways:
- Data provided by you
- Data collected automatically
- Data Provided by You: CAIG Transport Services may collect your Data:
- When you contact us via the Website, phone, post, email, or other means
- When registering for an account
- When completing surveys (optional)
- When making payments
- When using our services
- Data Collected Automatically: When you access the Website, we collect Data such as:
- IP address, access times, frequency, and site interactions
- Cookies data (per your browser settings; see “Cookies” section)
- Use of Data: We use your Data to:
- Maintain internal records
- Improve our products/services
- Send marketing communications via email
We may use your Data for legitimate interests. For direct marketing, your consent is required:
- “Soft opt-in” applies to existing customers for similar products/services
- Explicit opt-in is required for all other e-marketing
You may withdraw your consent at any time (see “Your Rights” section).
Legal basis for processing includes performance of a contract or steps taken to enter into such a contract.
- Who We Share Data With: We may share your Data with:
- Group companies or affiliates
- Employees, agents, professional advisers
- Relevant authorities
- Keeping Data Secure: Security measures include:
- Password-protected accounts
- Secure servers
- Organisational protocols for breach management
Report suspected data misuse to: info@caigtransport.co.uk
Visit www.getsafeonline.org for security tips.
- Data Retention: We retain your Data:
- As long as necessary for the purposes outlined
- Possibly longer for legal, tax, or regulatory reasons
- Your Rights: You have the right to:
- Access your Data
- Rectify inaccurate or incomplete Data
- Request Data deletion
- Restrict or block Data usage
- Request Data transfer (portability)
- Object to Data use
Contact us to exercise your rights: info@caigtransport.co.uk
If dissatisfied, contact the ICO: www.ico.org.uk
Keep your details updated to ensure Data accuracy.
- Links to Other Websites: We are not responsible for the content or policies of external websites linked from this Website. Review their privacy policies before use.
- Changes of Business Ownership and Control: If our business undergoes a sale or restructure, Data may be transferred to the new owner, who will be permitted to use the Data under this Privacy Policy.
- Cookies: This Website may place cookies on your computer to:
- Enhance user experience
- Improve services
CAIG Transport uses cookies to enhance your experience while browsing the Website and to help us improve our range of services. We have carefully selected these cookies and taken steps to ensure your privacy is safeguarded at all times.
- All cookies used by this Website comply with current UK and EU cookie legislation.
17. Before any cookies are placed on your device, you will be shown a message bar requesting your consent. By continuing to use the Website or selecting ‘Accept’, you consent to the placement of cookies. You may, however, decline cookies, although certain features of the Website may no longer function properly.
18. This Website may use the following types of cookies:
Type of Cookie | Purpose |
Strictly necessary cookies | Essential for core Website functions such as logging in, using the shopping cart, or accessing secure areas.
|
Analytical / Performance cookies | Enable us to count visitors and understand how users navigate our Website, helping us to improve functionality and usability. |
Functionality cookies | Recognise you on subsequent visits and remember your preferences (e.g. language or location), allowing us to personalise your experience. |
- For a detailed list of the cookies we use, please refer to the Cookies Schedule.
- You can choose to enable or disable cookies through your internet browser settings. Most browsers accept cookies by default, but this can be changed. Consult your browser’s help section for guidance.
- You may also delete cookies at any time. However, this may result in the loss of information that helps you use the Website more efficiently.
- We recommend ensuring your browser is up to date and reviewing the help resources provided by the browser developer if you’re unsure how to manage your cookie settings.
- For further general information on cookies, including how to disable them, visit About Cookies, which includes details on how to remove cookies from your device.
General Provisions
- You may not assign, transfer, or sub-license any of your rights under this Privacy Policy. We may transfer our rights where we reasonably believe your rights will not be affected.
- If any part of this Privacy Policy is found to be invalid, unlawful or unenforceable by a court or competent authority, that part shall be deemed deleted. The remainder shall remain in full force and effect.
- No waiver by either party of any breach or default under this Privacy Policy shall be deemed to be a waiver of any preceding or subsequent breach or default.
- This Privacy Policy shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from it shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to This Privacy Policy
- CAIG Transport reserves the right to update this Privacy Policy at any time as necessary or as required by law. Any modifications will be published on this Website, and your continued use will be deemed acceptance of the revised terms.
For any queries related to this policy, please contact us by email at info@caigtransport.co.uk.
This Privacy Policy was last updated on 1 January 2025.
